|
|
What To Look For In A Backup Care ProgramTips for comparing Backup Care Options with other programs:1. The program should address various types of caregiving breakdowns. Breakdowns can be:
- Last-minute (illness, unreliable caregivers, emergency school closures)
- Predictable (holidays, caregiver vacations, surgery)
- Difficult to resolve (employees live in remote areas, work non-traditional hours, have loved ones who live elsewhere).
2. The program should be available to all employees, in order to provide a universal benefit across all locations, divisions, schedules, etc.
3. The program should provide care for both healthy and mildly ill individuals of all ages – from infants through the elderly.
4. The program should be cost-effective for both employers and employees.
5. The program should feature a proven history of providing this specialized service and should guarantee quantifiable results such as fill rates (the percentage of cases that are handled successfully), employee satisfaction scores, and return on investment.
6. The program should be convenient for the employer; the vendor should provide program management, administrative support, detailed reporting of program utilization and employee satisfaction, plus complete communication materials and marketing support to drive employee utilization.
7. The program should be convenient for the employee; the service should be available 24/7, involve only one phone call by the employee, offer individualized consultation, schedule all care arrangements on behalf of the employee, and bill the employee after care is provided.
8. The program should feature only trusted, reliable caregivers who are licensed, insured, trained in childcare and/or eldercare, educated in the nuances of providing temporary care, and specifically contracted by the vendor providing backup care.
Work Options Group, the nation's leading provider of backup care, offers the only backup care program that satisfies all of the program requirements listed above.To learn more about this cost-effective solution, contact a representative.
|
|
|
|
|