Success Stories
I was in awe that a company could provide such a wonderful experience for my 91-year-old father. The specialist and the caretaker were such professionals and showed my father and I such compassion when we were in crisis.

Children’s Healthcare of Atlanta Employee
 
What an excellent resource. I used it to care for my kids and for my mother-in-law who was recovering from surgery.

Unilever Foods Employee
 
The young lady sent to our home proved to be excellent. She bonded with my 4-year-old and my 1-year-old, offering friendship as well as care.

ING Employee
 
John not in office

PRIVACY POLICY / TERMS & CONDITIONS

Work Options Group is concerned about the security of your personal information. We believe it is important for you to know how we treat and safeguard the information you give us. Work Options Group has prepared this privacy notice ("Notice") to describe what information about you is collected and how that information may be used, disclosed and protected when you access or use any of our services via the Internet. This Notice does not apply to information that may be collected offline. Work Options Group may revise or update this Notice from time to time, so you should refer back to this page often for the latest information.

WHAT IS "PERSONALLY IDENTIFIABLE" INFORMATION AND HOW DOES IT RELATE TO ME?

"Personally identifiable" information is information that is directly associated with a specific person such as a person’s name, address, or telephone number, e-mail address, location information, etc.

Whenever a business entity subscribes to our services and provides such services to its employees, this Notice generally will govern how we treat the employees' personally identifiable information. However, we view the business entity as the subscriber and our service agreement with the business entity may require that we provide access to or disclose personally identifiable information about an employee's use of the service such as service usage or location information. In that case, the company's own privacy policy will govern how it treats that information.

Our definition of personally identifiable information does not include "aggregate" information. Aggregate information is data we collect about a group or category of services or subscribers from which individual subscriber identities have been removed. In other words, how you use a service may be collected and combined with information about how others use the same service, but no personally identifiable information will be included in the resulting data. Aggregate data helps us understand trends and employee needs so that we can better consider new services or tailor existing services to employee/employer desires.

WHEN AND HOW IS INFORMATION COLLECTED?

We collect "personally identifiable" information in a variety of ways:

Information You Give Us: We collect information you give us when you register for, use, or request information about our services or otherwise communicate with us through the Internet. For example, you provide us with your billing address and credit information each time you pay an online invoice. Similarly, you may provide personally identifiable information when you submit a job application online.

Automatically Collected Information: We automatically receive certain types of information whenever you interact with us. For example, we obtain certain types of information when your Web browser accesses our site, including your IP address and the type of browser you use, the average time spent on our site, and the number of pages you visit.

Information from Other Sources: We may receive information about you from other sources. For example, we may receive employment verification from your employer before initiating service. This Notice will apply to any such information we add to or combine with personally identifiable information otherwise covered by this Notice.

HOW DO WE USE "PERSONALLY IDENTIFIABLE" INFORMATION?

In general, we use "personally identifiable" information for billing purposes, to provide services, to anticipate and resolve problems with your service, or to create and inform you of products or services that better meet your needs.

We collect e-mail addresses to improve our service to our customers. If you believe you are receiving our communications in error or no longer want to receive them, let us know and we will remove your name from our mailing lists. Work Options Group will be judicious in the use of e-mail and paper mail. We treat our customers as we ourselves would like to be treated.

WILL "PERSONALLY IDENTIFIABLE" INFORMATION BE DISCLOSED?

WorkOptions Group has a strong policy regarding the disclosure of your information. We are NOT in the business of selling personally identifiable information to others and we disclose "personally identifiable" information only in the following ways:

1. With Your Consent.

We may obtain your consent to disclose personally identifiable information in a number ways, including in writing; verbally; online by clicking a button; or at the time of initiation or use of any service when your consent is part of the required terms and conditions to use the service. Sometimes your consent is implicit. For example, if you request care through our Web site and request that it occur in your home, you implicitly consent to our disclosure of your name and address to a third party who will provide care.

2. Transaction Processing

We disclose personally identifiable information to third parties as necessary to complete a transaction or perform a service in our behalf. When the third party acts solely in our behalf, such as a care provider, Work Options Group will restrict their use and disclosure of personally identifiable information. That means that such third party, acting solely on our behalf, will not be permitted to disclose "personally identifiable" information to another third party without your consent.

Our services may let you take advantage of services and products offered by other companies. In those cases, information about you received by those third parties will be governed by their privacy policies. Whenever third parties have a role in any such transaction, you should review their privacy policies as well.

3. Certain Business Transfers

Work Options Group may experience a merger or acquisition. In such transactions as well as in the event of insolvency, bankruptcy or receivership, "personally identifiable" customer information may be transferred as one of the business assets in the transaction.

4. Compliance with Service of Process or Law Enforcement

Occasionally Work Options Group may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. Work Options Group fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.

IS INFORMATION SECURE?

Work Options Group maintains physical, electronic, and procedural safeguards for information collected through the use of its Web site that meet with industry standards and any applicable federal regulations. For example, we use Secure Socket Layer (SSL) software, which encrypts information you input, to enable you to securely view your account information on our Web site. You should be aware that we have no control over the security of other sites on the Internet you visit, interact with, or from which you buy products or services.

We limit access to personal information about you to those employees who need to know that information to provide products or services to you. An important part of protecting the security of personal information is your efforts to protect against unauthorized access to your user name and password and to your computer. Also, be sure to sign off when finished using a shared computer and always log out of any site when viewing personal account information.

Work Options Group makes no representations or warranties about the security of its Web access services or that your use will be error-free, uninterrupted, or free of infection by viruses or other malicious codes or acts of third parties beyond our control.

HOW DO YOU CHECK ACCOUNT INFORMATION?

You may view your bill and other relevant account information by selecting "My Account" after logging in at www.workoptionsgroup.com. You may also call an account representative for assistance.

WHAT ABOUT DISPUTES?

Any dispute over this Notice or its application to you is subject the terms and conditions of use of the particular Work Options Group service, including limitations on damages and arbitration of disputes.

WILL THIS NOTICE BE CHANGED IN THE FUTURE?

Work Options Group may update this Notice in the future for a variety of reasons including, but not limited to, changes in technology or the introduction of new services. You should refer back to this page often for the latest information.

HOW CAN YOU CONTACT US?

Work Options Group is committed to the policies set forth in this Notice. If you have any questions, comments or concerns about this Notice, please contact info@workoptionsgroup.com or 1.866.312.4332. You may also contact us with any other questions about your service or account by or through your customer service representative.