OVERVIEW

Work Options Group, The Backup Care Company

Name: Work Options Group, the Backup Care Company

Founder & CEO: Cindy Carrillo

Established: 1986 as a privately held, for-profit corporation

Headquarters: Superior, Colorado (between Denver and Boulder)

Other Office Locations: Boston, New York, New Jersey

Phone: 866.312.4332

Web: www.workoptionsgroup.com & www.backupcare.com

Email: hhope@workoptionsgroup.com for media inquiries

Key Service: Work Options Group, The Backup Care Company, is the only company of its type – with a single focus on offering employees trusted, affordable temporary care for their loved ones. The company has provided corporate-sponsored nationwide backup care to people of all ages since 1991.

Care Types: Work Options Group coordinates backup care, called Backup Care Options, for people of all ages – infants, children, teens, adults and elders.  Employees in need of short-term care for a loved one can either have a trained caregiver provide care in a home or have an individual cared for in a licensed care center.  Care is available 24/7 in the United States and Canada.

Corporate Users: The Backup Care Options service is offered by Work Options Group to more than 125 corporate clients representing 600,000+ employees. Client companies vary in size from 35 to 70,000 employees and span various industries including professional services, health care, higher education, technology, communication and finance. Well-known clients include Microsoft, Princeton University, Merrill Lynch, Accenture and Verizon Wireless. Click Here for a partial client list.

Amount of Backup Care Provided: In 2007 alone, Work Options Group scheduled more than 300,000 hours of backup care through the Backup Care Options program (an increase of 45% over 2006.) As a result, client companies avoided $18 million in absenteeism costs. Since, 1991 Work Options Group has provided more than 2 million hours of backup care.

Size of Contracted & Licensed Provider Network: Work Options Group has developed a network of 2,000 in-home health care and nanny agencies and 3,000 centers across the United States and Canada.

User Satisfaction Ratings: Work Options Group fills 97% of all requests for care by client employees and the overall Backup Care Options program satisfaction score as reported by client employees is 4.75 on a 5 point scale. Additionally,

• 99% of program users think Backup Care Options is an important employee benefit
• 97% of program users will use Backup Care Options again
• 97% of program users agree that the backup care specialists from Work Options Group provide excellent consultation
• 95% of program users recommend Backup Care Options to their co-workers

(Based on all employee responses to surveys received after using Backup Care Options; 23% of program users complete surveys.)